HOW DO ONLINE PAYMENTS WORK?

Online payments are a great way to simplify the process for both property owners and tenants. Here is a breakdown of how they work.

General Payment Practices:

For Tenants

When rent is due, a tenant is presented with an option to pay rent via their dashboard.

After a tenant has attached a validated payment method and initiated their payment, their job is done!

For Landlords

Now that your tenant has paid their rent online, what can you expect?

Successful credit/debit card payments will show up as PENDING TRANSFER immediately. ACH (bank) transfers may take up to 7 business days to succeed and show up in your PENDING TRANSFERS.

In your landlord dashboard you will see your new rent payment as a PENDING TRANSFER. That PENDING TRANSFER is then deposited to your attached bank account on a 2 business day rolling period.

Online Payment Details:

How and when will payments made online be available in your attached bank account?

YOUR PENDING TRANSFER MAY SHOW AS $0.00 AS IT IS TRANSFERRED TO YOUR ACCOUNT DURING THE 2 DAY ROLLING SCHEDULE. Rest assured your payment is on its way!

Credit/Debit Payments

Credit/debit cards succeed or fail immediately upon an attempt to make a payment. Successful payments will show up in your PENDING TRANSFER immediately. That payment will then transfer to your attached bank account on a 2 business day rolling transfer schedule.

Fees per transaction for credit/debit card payments are 3.75% of total amount charged.

ACH Bank Payments

Because of the nature of bank payments they can take longer to succeed or fail. They may not show up in your PENDING TRANSFER for up to 7 business days, after which a transfer to your attached bank account will be made on a 2 business day rolling period.

Fees per transaction for ACH bank payments are flat $5.00.

More Swan Features

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Listing Service

List your property for the last time on Swan. Once it's in the system you will never have to enter property details again. When it's vacant, it's automatically listed.

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Paperless Applications

With Swan applications you have everything you need in one, easy to navigate online package. Find your perfect tenant easier than ever before.

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Lease Drafting

You can rest knowing Swan has done the homework for your new lease, and it's ready to sign and store in your lease archive 100% online.

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Online Payments

Take payments from debit and credit cards with every Swan listing. Your tenant will have a dashboard to quickly and easily pay rent.

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Service Calls

Set up your trusted service providers on your property page. Your tenant will be able to make service calls directly from their dashboard. All you need to do is approve them.

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Notices & Reminders

When you draft your lease with Swan's lease utility we can keep track of your lease terms. Swan will keep everyone notified of any changes or missed payments.

Swan's system of paperless property management is developed from the ground up specifically for Real Estate rental. It's entire premise is geared toward DIY property owners who want to enjoy the free time owning rental property gives them, rather then the grueling task of keeping up with the odds and ends of maintaining a rental.